How Connected is Your Household?

Roanoke County launches community survey to better understand resident broadband and cell service connectivity needs

Roanoke County has launched a new resident connectivity survey to better understand local internet and cell phone connectivity needs county-wide.

“While we have made great strides in our efforts to increase both broadband connectivity and cell phone coverage across the County in the last few years, we know there are still service gaps that are affecting our people and our economy,” Director of IT Services Bill Hunter said. “This survey will help us pinpoint the remaining areas needing our attention and help us build the business case for additional investment, grant funding, and other avenues for addressing these concerns.”

One representative from each household is being asked to take the survey, which can be accessed online at www.roanokecountyva.gov/connected and can be completed from a computer, tablet, or cell phone device. Residents who need additional support completing the survey may request it at any of Roanoke County’s public library facilities.

The survey is open through February 14 and the results will be published later in the year.